Syafitri, L., & 		Herlawati, H.
(2016).
 Penilaian Kualitas Pelayanan Digital Lounge Menggunakan Metode Servqual Dan Analitycal Hierarchy Process.
<em>BINA INSANI ICT JOURNAL, 3</em>(1), 73 - 84.
Retrieved from <a href="https://ejournal-binainsani.ac.id/index.php/BIICT/article/view/800" target="_new">https://ejournal-binainsani.ac.id/index.php/BIICT/article/view/800</a>