AGUSTINA, Nani.
 Kualitas Layanan Website E-Commerce Lazada.co.id Menggunakan Teknik Pengukuran WebQual.
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Available at: &lt;<a href="https://ejournal-binainsani.ac.id/index.php/ISBI/article/view/171" target="_new">https://ejournal-binainsani.ac.id/index.php/ISBI/article/view/171</a>&gt;. Date accessed: 07 july 2026.