Just In Time Delivery By Supplier Dan Customer Involvement Berdampak Terhadap Business Performance
IN
Abstract
Abstrak: Tujuan penelitian ini adalah melakukan analisis terhadap efek Pengiriman Tepat Waktu oleh Pemasok dan Keterlibatan Pelanggan, terhadap Kinerja Bisnis sebuah Perusahaan. Penelitian menggunakan data primer, yang didapat dari penyebaran kuesioner, berupa memberikan pertanyaan tertulis kepada responden. Selanjutnya, respon dari responden berupa data hasil kuisioner, diolah menggunakan Statistik Deskriptif, menggunakan Statistical Package for Social Sciences (SPSS) versi 24. Responden sejumlah 60 karyawan Divisi Manufaktur pada PT. Menara Cipta Metalindo Tower yang terletak diarea MM 2100, Jalan Guinea, Blok LL No. 7-10, Cikarang, Bekasi. Hasil penelitian ini menyimpulkan bahwa pengaruh positif dan signifikan antara Pengiriman Tepat Waktu oleh Pemasok serta Keterlibatan Pelanggan terhadap Kinerja Bisnis sebuah Perusahaan .Kata kunci: Pengiriman Tepat Waktu oleh Pemasok, Keterlibatan Pelanggan, Kinerja Bisnis.
Abstract: The purpose of this study is to analyze the Effects of Timely Delivery by Suppliers and Customers Involvement, on the Business Performance of a Company. Research using primary data, obtained from distributing questionnaires, consisted of giving written questions to respondents. Furthermore, responses from respondents consisted of questionnaire data, processed using Descriptive Statistics, then published through the Statistical Package for Social Sciences (SPSS) version 24. Considered as 60 Manufacturing Division employees at PT. Cipta Metalindo Tower, located in the MM 2100 area, Jalan Guinea, Blok LL No. 7-10, Cikarang, Bekasi. The results of this study concluded that there is a positive and significant effect between Timely Delivery by Suppliers and Customers Engagement on the Business Performance of a Company.
Keyword: Just In time delivery, Costumer Involvement, Business Performance.
References
Apriliani MT., Dewayanto, T., 2018. Pengaruh Tata Kelola Perusahaan, Ukuran Perusahaan Dan Umur Perusahaan Terhadap Kinerja Perusahaan. Diponegoro Journal of Accounting. 7 (1).
Ahuja IS., Singh S., Singh G. 2018. Evaluating Just-In-Time Implementation Implications In An Indian Manufacturing Industry. International Journal of Process Management and Benchmarking. 8 (3). 367-392.
Bezençon V., Blili S. 2010. Ethical Products And Consumer Involvement: What's New? European Journal Of Marketing. 44 (9/10). 1305-1321.
Carr AS. Pearson JN. 2002. The Impact Of Purchasing And Supplier Involvement On Strategic Purchasing And Its Impact On Firm’s Performance. International Journal of Operations & Production Management. 22 (9). 1032-1053.
Heizer J. Render B., Munson C. 2016. Principles Of Operations Management: Sustainability And Supply Chain Management. Pearson Higher Ed.
Liker JK. 1997. Becoming Lean: Inside Stories Of US Manufacturers. CRC Press.
Othman AA. Sundram VK. Sayuti NM. Bahrin AS. 2016. The Relationship Between Supply Chain Integration, Just-In-Time And Logistics Performance: A Supplier’s Perspective On The Automotive Industry In Malaysia. International Journal Of Supply Chain Management. 5 (1). 44-51.
Mikkael, R. H. (2018). Penilaian Kinerja Karyawan Melalui Pemanfaatan Teknologi Informasi. Jurnal Web Informatika Teknologi, 3(1), 57-60.
Mulia F., 2009. Pengaruh Penerapan JIT (Just In Time) Dan TQM (Total Quality Management) Terhadap Delivery Performance Pada Industri Otomotif Di Indonesia. Jurnal Manajemen Teori dan Terapan. 2 (2).
Pinto JLQ., Matias JCO. Pimentel C. Azevedo SG. Govindan K. 2018. Introduction To Lean And Just-in-Time Manufacturing. In Just in Time Factory (pp. 1-4). Springer, Cham.
Rahmasari, L., 2016. Pengaruh Supply Chain Management Terhadap Kinerja Perusahaan Dan Keunggulan Bersaing (Studi Kasus Pada Industri Kreatif Di Provinsi Jawa Tengah). Majalah Ilmiah Informatika. 2 (3).
Setiawan AI. Suhardi B., 2006. Integrasi Supply Chain dan Dampaknya Terhadap Performa Perusahaan: Survei Pada Perusahaan Penyedia Jasa Makanan Di Surakarta. Benefit: Jurnal Manajemen dan Bisnis. 9 (1). 1-20.
Simpson JT. Kollmannsberger C. Schmalen H. Berkowitz D. 2002. New Product Development In German And US Technology Firms. European Journal of Innovation Management. 5 (4). 194-207.
Smadi ZMDA. 2012. The Lean Supply Practices In The Garments Manufacturing Companies In Jordan. Int. Bus. Res. 5 (4). 88-103.
Stevenson WJ. Sum CC. 2014. Operations Management, 11th ed.. McGraw-Hill Education.
Supranto J. Limakrisna N. 2013. Petunjuk Praktis Penelitian Ilmiah Untuk Menyusun Skripsi, Tesis Dan Disertasi. Mitra Wacana Media.
Swan JE. Bowers MR. Grover R. 2002. Customer Involvement In The Selection Of Service Specifications. Journal Of Services Marketing. 16 (1). 88-103.
Womack JP. Jones DT. 1997. Lean Thinking, Banish Waste And Create Wealth In Your Corporation. Journal Of the Operational Research Society. 48 (11). 1148-1148.
Ahuja IS., Singh S., Singh G. 2018. Evaluating Just-In-Time Implementation Implications In An Indian Manufacturing Industry. International Journal of Process Management and Benchmarking. 8 (3). 367-392.
Bezençon V., Blili S. 2010. Ethical Products And Consumer Involvement: What's New? European Journal Of Marketing. 44 (9/10). 1305-1321.
Carr AS. Pearson JN. 2002. The Impact Of Purchasing And Supplier Involvement On Strategic Purchasing And Its Impact On Firm’s Performance. International Journal of Operations & Production Management. 22 (9). 1032-1053.
Heizer J. Render B., Munson C. 2016. Principles Of Operations Management: Sustainability And Supply Chain Management. Pearson Higher Ed.
Liker JK. 1997. Becoming Lean: Inside Stories Of US Manufacturers. CRC Press.
Othman AA. Sundram VK. Sayuti NM. Bahrin AS. 2016. The Relationship Between Supply Chain Integration, Just-In-Time And Logistics Performance: A Supplier’s Perspective On The Automotive Industry In Malaysia. International Journal Of Supply Chain Management. 5 (1). 44-51.
Mikkael, R. H. (2018). Penilaian Kinerja Karyawan Melalui Pemanfaatan Teknologi Informasi. Jurnal Web Informatika Teknologi, 3(1), 57-60.
Mulia F., 2009. Pengaruh Penerapan JIT (Just In Time) Dan TQM (Total Quality Management) Terhadap Delivery Performance Pada Industri Otomotif Di Indonesia. Jurnal Manajemen Teori dan Terapan. 2 (2).
Pinto JLQ., Matias JCO. Pimentel C. Azevedo SG. Govindan K. 2018. Introduction To Lean And Just-in-Time Manufacturing. In Just in Time Factory (pp. 1-4). Springer, Cham.
Rahmasari, L., 2016. Pengaruh Supply Chain Management Terhadap Kinerja Perusahaan Dan Keunggulan Bersaing (Studi Kasus Pada Industri Kreatif Di Provinsi Jawa Tengah). Majalah Ilmiah Informatika. 2 (3).
Setiawan AI. Suhardi B., 2006. Integrasi Supply Chain dan Dampaknya Terhadap Performa Perusahaan: Survei Pada Perusahaan Penyedia Jasa Makanan Di Surakarta. Benefit: Jurnal Manajemen dan Bisnis. 9 (1). 1-20.
Simpson JT. Kollmannsberger C. Schmalen H. Berkowitz D. 2002. New Product Development In German And US Technology Firms. European Journal of Innovation Management. 5 (4). 194-207.
Smadi ZMDA. 2012. The Lean Supply Practices In The Garments Manufacturing Companies In Jordan. Int. Bus. Res. 5 (4). 88-103.
Stevenson WJ. Sum CC. 2014. Operations Management, 11th ed.. McGraw-Hill Education.
Supranto J. Limakrisna N. 2013. Petunjuk Praktis Penelitian Ilmiah Untuk Menyusun Skripsi, Tesis Dan Disertasi. Mitra Wacana Media.
Swan JE. Bowers MR. Grover R. 2002. Customer Involvement In The Selection Of Service Specifications. Journal Of Services Marketing. 16 (1). 88-103.
Womack JP. Jones DT. 1997. Lean Thinking, Banish Waste And Create Wealth In Your Corporation. Journal Of the Operational Research Society. 48 (11). 1148-1148.
Published
2019-12-20
How to Cite
SUBAWA, Subawa.
Just In Time Delivery By Supplier Dan Customer Involvement Berdampak Terhadap Business Performance.
JURNAL ADMINISTRASI KANTOR, [S.l.], v. 7, n. 2, p. 225-238, dec. 2019.
ISSN 2527-9769.
Available at: <http://ejournal-binainsani.ac.id/index.php/JAK/article/view/1248>. Date accessed: 08 sep. 2024.
Section
Articles
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
_.jpg)
